World Hearing Day coincides with ACCC report on hearing aid industry

The ACCC report on its investigation into the hearing aid industry was made on World Hearing Day (3 March 2017).

The ACCC has released a concise report and a short document that provides a guideline to members of the public who are considering purchasing hearing devices.

View the ACCC consumer guideline HERE.

View the ACCC 2017 Concise Report on the hearing aid industry HERE

Independent Audiologists Australia (IAA) appreciates the attention that the ACCC has given to the business practices associated with the selling of hearing aids – including sales targets,  commissions on device sales and ownership structures of clinics.  The ACCC report brings into focus many of the concerns expressed by IAA in relation to the practice of the audiology profession.  IAA looks forward to participating in ongoing initiatives to ensure public protection and regulation that will ensure that audiology services are trusted by all Australians.

ABC News reported on the ACCC report, with items appearing on radio, television and online.  Commercial television stations also reported on the issues associated with the selling of hearing aids.

The ABC World News report featuring IAA Executive Officer, Louise Collingridge, calling for registration of audiologists in Australia, can be accessed HERE.

Grant Collins, Vice President of IAA was interviewed by ABC Radio 630 in Queensland.  He explained that regulation of the audiology profession and hearing device industry is very limited.  He also provided advice to the public who are Office of Hearing Services voucher holders to ensure fully subsidised hearing aids are discussed and that anyone paying for hearing aids ought to be fully aware of how their specific clinical needs would be met by the features in those hearing aids.  Grant explained that advanced noise filtering in hearing aids, one of the most common features of expensive hearing devices, may have little benefit for those with processing difficulties (which may be due to age)  or little residual hearing – even though one of the most common complaints to audiologists is difficulty hearing in noise.

Choice Magazine have issued a short article in response to the ACCC – HERE.

Deafness Forum issued a special report on the ACCC that includes invited responses from various organizations, including IAA – HERE.

Port News featured an article on 20 March, featuring IAA member  Dr Daniel Mestric calling for changes to regulation – HERE


Government Inquiries – View Submissions Online Now

IAA has contributed to both the following concurrent inquiries:
Inquiry into the Hearing Health and Wellbeing of Australia by the Standing Committee on Health,  Aged Care and Sport
View and download submissions here

IAA has accepted an invitation to contribute to a follow up public hearing which will take place in Sydney on 6 April 2017.

The provision of hearing services under the National Disability Insurance Scheme (NDIS) by the Joint Standing Committee on the NDIS
View and download submissions here

A follow up public hearing took take place in Melbourne on 20 February 2017,  to which IAA contributed.

You can access IAA submissions and contribution to the inquiry using the following links:



Frustrated by Hearing Loss? 5 Keys to Communication Success – purchase here

Dusty Ann Jessen Au.D has published an Australian edition of her highly successful handbook and support programme – Frustrated by Hearing Loss? 5 Keys to Communication Success.

The Australian version includes Australian resources,  an endorsement by Peter Altidis,  Executive member and former president of IAA, and is presented by IAA.

Copies of the book are available in Australia from IAA ($15.00 per book, plus $3.00 postage for orders within Australia).

Click here to download the order form for the Australian version of Frustrated by hearing loss 2016

Complete the order form and email to
or post to IAA at P.O. Box 164, Turramurra, NSW, 2074.

What is an audiologist?

Audiologists hold university postgraduate university qualifications – Masters degrees or equivalent – in Audiology.  Audiology is a young and emerging field that covers auditory (hearing) and vestibular (balance) function and dysfunction in people of all ages.  All audiologists are qualified to conduct hearing assessments and provide no-medical treatment for hearing,  listening and balance difficulties.

Audiologists work very closely with medical specialists and other allied healthcare professionals to assist the one in six Australians living with hearing loss.

Read more here….

Promotes and supports clinical practices owned by audiologists